An AI phone assistant built for how roofing calls actually work
Not a generic chatbot. A phone assistant that can answer FAQs, sort tarp vs estimate vs insurance callback, book when you're connected, and hand wet-roof emergencies to a person.
Hail on a note does not put a crew on a roof.
On a roofing line the routine conversation is a hail look or an adjuster who is already on the calendar. The escalate rule is water coming through a ceiling. A slip that only says hail hides which one you have.
Look next week
Hail on a neighbor's truck, no water inside, Tuesday works. Book the inspection. You stay tied off on the roof you are already walking.
Adjuster already set
If Thursday is open on the calendar you connected, hold it. Do not tell them the carrier will pay. That conversation is still yours.
Is water inside?
The first useful question on a storm call. A dented gutter and a wet hallway are not the same job, even when both callers say hail.
Inspection calendar only
Google or Outlook via Fonio Scheduler, plus Calendly and Cal.com. No invented crew. No square count.
Ceiling already dripping
Transfer tarp-tonight by the rule you wrote. The assistant does not dispatch a crew and does not promise a dry-in time.
More than the word hail
The transcript should say look, adjuster, or water inside, plus the address. A stack of hail notes is what Monday morning already looks like.
Book the inspection. Do not count squares.
A look next week books only if that inspection window is open. Google or Outlook via Fonio Scheduler. Calendly and Cal.com too.
- Field-service CRMs like ServiceTitan or Housecall Pro are not live native integrations
- Ask fonio.ai before promising them
Who owns what
Wilco helps you decide fit for your shop. fonio.ai owns product, pricing, setup, and support. When it's a yes, you go in through Wilco's partner link.
Hail on a truck is not water in the hall
Storm week makes these three calls sound the same on a message slip. They are not the same job. The shop hub is the roofing phone assistant.
Inspection and adjuster window
A Liberty Hill homeowner who wants a look next Tuesday, with no water inside, can book through roofing appointment booking. If an adjuster is already set for Thursday and that window is open, the assistant can hold it. It does not tell them the claim will pay.
The Saturday surge is on after-hours roofing answering. The ring while you are tied off is the call you miss while you're on the job.
Ceiling already dripping
A Georgetown guest room taking water after dark follows roofing emergency call handling. The assistant does not dispatch a tarp crew and does not count squares.
If today's service only writes hail, read hail slip vs a booked roof inspection. Solo crews: roofing for owner-operators. No Wilco package: roofing pricing.
More on roofing calls
Roofing phone assistant
OverviewAfter-hours roofing answering
Nights and weekendsRoofing appointment booking
Live calendarsRoofing emergency call handling
On-call transferHail slip vs a booked roof inspection
Message service compareRoofing for owner-operators
Solo and small shopsRoofing pricing and money-back
Demo + money-backMind seeing if it's real for your shop?
Hear a free demo, then start with fonio.ai's 30-day money-back guarantee.
Wilco helps you decide fit. fonio.ai owns the product, pricing, setup, and support.
Wilco Voice is an independent partner of fonio.ai.