A hole in the roof needs a person. A hail estimate often doesn't.
Water on a Williamson County garage floor is not a Monday hail look. Emma can sort the open roof from the estimate call, then transfer only what your tarp rule marks as on-call.
Not every storm call is water on the floor
Many are "can you come look after the hail?" Emma can handle the estimate path and transfer when your script says the roof is still open. The shop overview is on roofing phone assistant.
You set the rules
- You define what counts as a tarp emergency
- If-Then rules transfer to on-call or a live number
- Callers can get to a human. Once transferred, the AI call ends
- Don't claim it dispatches roofers on its own. It routes to your people
Soft calls and hard calls
Use emergency routing plus after-hours answering so hail estimates become bookings and wet-roof calls reach a roofer.
Tarp tonight is not an adjuster callback
Central Texas hail does not wait for the office to open. Write the split before the next cell, not while the crew is already on a wet roof in Round Rock.
When the roof is open
- Water coming in, or a wind-torn opening
- A tarp-tonight request you marked as on-call
- Anyone you said should wake the owner
- Once transferred, the AI call ends. A roofer has it
What can wait for daylight
A dry hail look and an insurance callback can book on roofing appointment booking if the calendar is live. Emma does not scope the repair or talk to the carrier for you.
Nights are on after-hours roofing answering. Solo crews: roofing for owner-operators.
More on roofing calls
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