Med spa · Emergency call handling
A reaction needs a person. A consult often doesn't.
An AI phone assistant can sort urgency from FAQs, then transfer true post-treatment reactions to whoever's on call. Everything else gets clean intake.
The split that matters
Not every night call is a swelling emergency
Many are "can you see me tomorrow?" An AI assistant can handle the routine path and transfer when your script says it's urgent. It does not diagnose.
How routing works
You set the rules
- You define what counts as a reaction or post-treatment emergency
- If-Then rules transfer to on-call or a live number
- Callers can get to a human. Once transferred, the AI call ends
- Don't claim it diagnoses or dispatches. It routes to your people
Pair with after hours
Soft calls and hard calls
Use emergency routing plus after-hours answering so soft calls become bookings and hard calls reach a clinician.
Get started
Mind seeing if it's real for your spa?
Hear a free demo, then start with fonio.ai's 30-day money-back guarantee.
Wilco helps you decide fit. fonio.ai owns the product, pricing, setup, and support.
Wilco Voice is an independent partner of fonio.ai.