An AI phone assistant built for how law-firm calls actually work
Not a generic chatbot. A phone assistant that can answer FAQs you define, take intake, book when you're connected, and hand urgent matters to a person. It does not give legal advice.
An answering service takes a message. This can finish the call.
An AI phone assistant can finish the routine conversation, and escalate when your rules say so.
24/7 answer
Pick up when staff can't. Lunch, after hours, and mid-meeting.
FAQ scripts you control
Hours, practice areas, and the new-matter questions intake repeats all day.
Qualify the caller
Name, need, urgency, and whether it's a new consult or an existing client, captured before anyone hangs up.
Book the slot
Against Google or Outlook via Fonio Scheduler, or Calendly and Cal.com.
Transfer when rules fire
On-call and office handoff when your If-Then rules say it's time.
Transcripts after
Summaries after the call, so you know what was said and what was promised.
Calendars that are live
Works with calendars. Google or Outlook via Fonio Scheduler. Calendly and Cal.com too.
- Practice-management systems are not live native booking integrations
- Ask fonio.ai before promising HubSpot, Salesforce, or GHL
Who owns what
Wilco helps you decide fit for your firm. fonio.ai owns product, pricing, setup, and support. When it's a yes, you go in through Wilco's partner link.
More on law firm calls
Mind seeing if it's real for your firm?
Hear a free demo, then start with fonio.ai's 30-day money-back guarantee.
Wilco helps you decide fit. fonio.ai owns the product, pricing, setup, and support.
Wilco Voice is an independent partner of fonio.ai.